We place great value on the privacy of visitors to the Natuurlijk Ilse websites and individuals who sign up for our services. We will therefore do everything possible to protect this privacy. This Privacy Statement describes how we handle visitor privacy regarding the use of the Natuurlijk Ilse website. The processing of personal data is carried out based on the requirements set by the General Data Protection Regulation (GDPR). European law applies to our Privacy Statement.
Natuurlijk Ilse, located at Arroyo Del Cerezo 47, 14978 Iznájar (Córdoba), Spain, is responsible for the processing of personal data as shown in this privacy statement.
Contact details
Arroyo Del Cerezo 47
14978 Iznájar (Córdoba), Spain
06 – 40 67 79 23
ilse@natuurlijkilse.nl
Personal data we process
Natuurlijk Ilse processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:
Gender
First and last name
Date of birth
Address details
Phone number
Email address
Other personal data that you actively provide, for example in correspondence and by telephone
Natuurlijk Ilse does not process any special and/or sensitive personal data about you. Natuurlijk Ilse processes your personal data for the following purposes:
Natuurlijk Ilse does not make decisions based on automated processing about matters that could have (significant) consequences for individuals. This refers to decisions taken by computer programs or systems, without a human (for example an employee of Natuurlijk Ilse) being involved.
How long we store personal data
Natuurlijk Ilse does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
Personal details – We prefer to call you by your name rather than your customer number. This data is stored for 5 years after your last appointment. After that, your data is automatically anonymised. If you have received receipts/invoices in your name, this data is stored for at least 7 years due to legal obligations.
Contact details – These are used for communication about your appointments and for emergencies. This data is stored for 5 years after your last appointment. After that, your data is automatically anonymised.
Address details – These are only stored if you wish to receive receipts/invoices in your name including address details. This data is stored for at least 7 years due to legal obligations.
Sharing personal data with third parties
Natuurlijk Ilse only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Natuurlijk Ilse only uses technical and functional cookies. And analytical (anonymised) cookies that do not infringe on your privacy.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use them to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Natuurlijk Ilse, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation named by you. You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to ilse@natuurlijkilse.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
How we secure personal data
Natuurlijk Ilse takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via ilse@natuurlijkilse.nl. Natuurlijk Ilse has taken the following measures to secure your personal data:
TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the ‘https’ in the address bar and the padlock icon in the address bar.
Security software, such as a virus scanner and firewall.
SPF is an internet standard that we use to prevent you from receiving emails in our name that contain viruses, are spam or are intended to obtain personal (login) details.
DNSSEC is an additional security measure (supplementary to DNS) for converting a domain name to the associated IP address; it is provided with a digital signature. You can have that signature checked automatically. In this way, we prevent you from being redirected to a false IP address.
